Our Privacy Policy

Personal Information Collected from You

On our website, when you choose to contact us through our online forms, you are asked to enter your name, email address and phone number. This enables us to be able to respond to your enquiry and assist you further with your window cleaning and /or your exterior building washing and cleaning requirements.

How Do We Use Your Information?

We use the information you provide, for the purpose of providing our services to you. This includes using it to make initial contact with you from our online forms, and to provide any follow-up service, including email communications. Your privacy is important to us, and we will never rent, trade, exchange or sell your personal information to any other party or organisation.

Cookies / Third Party Tracking Tools

We use Google Analytics to help understand how our online visitors use this site. Google Analytics uses cookies which are small text files placed on your computer. These cookies enable us to track things like what pages you have visited, how long you were on the site, etc. We also use Facebook Pixels for tracking, which is a cookie-like code. With both, the information is collected in an anonymous and aggregate manner, and enables us to receive collated data and level of reporting, regarding activity on our website.

From time to time, Reflections Window Cleaning will undertake Google Remarketing and Facebook Remarketing, to advertise our services. As a result any visitors to the www.reflections.kiwi website may be shown targeted ads, as a result of visiting our website. These displayed ads are triggered from your website visit; we cannot see any personal data of any individual user.

We collect this information so that we can continue to monitor, measure and improve our website performance, and to undertake promotional activities using Google and Facebook remarketing.

Option to Turn Off Cookies: At any time you can choose to turn off all cookies through changing your browser ‘Settings’; simply visit your browser’s Help menu to be guided on the necessary steps.

Option to adjust your Personal Facebook Ad Settings: You can adjust these settings by being signed into your Facebook account and visiting Settings / Ads.

Keeping Your Personal Information Safe

At Reflections Window Cleaning we take great care to ensure all your personal information provided to us from our website is kept safe and secure. We undertake good principles and management of our website. However, due to the very nature of websites and the digital / online world, it is impossible to guarantee security.

At any point in time you have the right to ask for (1) a copy of any personal information we hold about you, or to (2) ask for it to be corrected if you think it is wrong, or (3) ask for your personal information to be deleted from our records. If you’d like to request for any of the above 3 points, please contact us by email or by phone.

Your Consent

By continuing to use our website, you consent to our online privacy policy.

Changes to this Privacy Policy

From time to time we may make changes to this privacy policy; these will be updated directly to this website.

Date of last update: 12 April 2023.